Services

We believe that the ongoing growth of The Racket Factory is largely due to our team’s extensive product knowledge and our strategy of putting the customer first. We receive great feedback on our customer service and have a very loyal customer base and we're always happy to give professional advice.

We are authorised suppliers of every product on our website. If there is ever a problem with your order we’ll try to resolve it as quickly as possible. All our products are evaluated or tested by our racket sports experts to ensure we offer you great products at a great price. 

At the Factory we have professional racket technicians, including racket stringing services, customisation and balancing. We also stock demo's of our entire racket ranges so players can "try before they buy"!

Our Club Discount Scheme gives club members a 5% discount on our entire range, including our stringing service. Most of our rackets are already discounted, meaning club members can benefit up to 20% OFF most of our range - making The Racket Factory the most competitively priced racket specialists in the UK.

If you are looking for a specialist racket shop with unparalleled services and support, look no further!

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